
Learn about ftrack via a deep dive into each feature. Whether you’re new to ftrack or a veteran, our user guides have you covered.

Community forum
Join our network of global users. Ask questions, request features, and get the latest updates from the ftrack team.

Support
We’re available Mon-Fri via online chat or email. Please allow 24-48 hours for a response. Urgent issues are monitored 24/7.
Are you a developer? Visit our developer hub for in-depth technical support.
Your first steps with ftrack Studio
Below you can access a collection of guides that detail how to start using ftrack in production. You’ll find information on how to configure your workspace, how to integrate ftrack into your pipeline, and how to successfully onboard your team. You can see more via this link.
Overview and goals
Introduction
Get started with ftrack Studio! If you’re just starting out, then this is the best place to go.
A project from start to finish
An in-depth overview of how to run a project from the first stages to final delivery in ftrack.
Select your ftrack goals
Some common goals that you may want to achieve with your implementation of ftrack.
Set up your workspace
Define your workflow
Organize your projects and define pipeline and approval steps befitting your way of working.
Using custom attributes
How custom attributes can help you to track data specific to your project or studio.
Security roles and permissions
How to assign security roles globally, on all open projects, or per project.
Integrations and pipeline
Connect desktop service
How Connect acts as the bridge between your local desktop and the ftrack web service.
ftrack automation
A look at actions and events and how they can help you speed up time-intensive manual tasks
ftrack integrations
ftrack integrates with many creative applications out of the box. Here’s how to use them!
Train your team
Training material
Access ftrack Studio training guides for both project managers and your creative team.
Standards committee
Establish set standards for ftrack and ensure consistency of use at your company.
ftrack forum
Do you have a question that isn’t answered here or elsewhere? Your peers on the forum can help!
General ftrack Studio tutorial videos
Please note: The video tutorials are based on version 3.2 of ftrack Studio. The instructions may differ to the current release.
Looking for help with cineSync?

Use the link below to access:
cineSync FAQs
cineSync manuals
Contact information for support queries