Get started today with a free trial. No credit card required.
Review
$10*
per month per user
Review & approvals
Unlimited projects
Unlimited reviews
Unlimited reviewers
Limit of 2 synchronized reviewers
250 GB storage
First 7 days free
Optional Add-ons
Review Pro
$120*
per month per workspace
- Up to 10 people in real-time synchronized review
- Up to 4K video playback
- Additional 250 GB storage
500 GB storage
$25*
per month per workspace
Studio
$20*
Planning & scheduling
Production tracking
Review & approvals
ftrack API
250 GB storage
First 14 days free
Optional Add-ons
Review Pro
$120*
per month per workspace
- Up to 10 people in real-time synchronized review
- Up to 4K video playback
- Additional 250 GB storage
500 GB storage
$25*
per month per workspace
Enterprise
Contact us
Everything in Studio, plus:
Dedicated account manager
Optional priority support add-on
Optional self-hosting
Additional staging server
Customized SLA
Single Sign-On (SSO)
Optional Add-ons
Satellite Review
Contact us
- Hybrid cloud remote review
- Review media outside of firewall
- Transfer notes back to on-premise
Services
- Implementation and roll-out
- Care packages
- Consultancy
- Professional services
Review
$15*
Review & approvals
Unlimited projects
Unlimited reviews
Unlimited reviewers
Limit of 2 synchronized reviewers
250 GB storage
First 7 days free
Optional Add-ons
Review Pro
$150*
per month per workspace
- Up to 10 people in real-time synchronized review
- Up to 4K video playback
- Additional 250 GB storage
500 GB storage
$30*
per month per workspace
Studio
$25*
Planning & scheduling
Production tracking
Review & approvals
ftrack API
250 GB storage
First 14 days free
Optional Add-ons
Review Pro
$150*
per month per workspace
- Up to 10 people in real-time synchronized review
- Up to 4K video playback
- Additional 250 GB storage
500 GB storage
$30*
per month per workspace
Project Management
Review and approval
Synchronous reviews
Version management
Private projects
Planning and scheduling
Task tracking
Workflows
Integrations
Connect
Review
Studio
Enterprise
Views & reporting
Projects
Cross-project views
Dashboards
Forecasting (Beta)
Review
Studio
Enterprise
Developer tools
Access to API
Actions
Widgets
Review
Studio
Enterprise
Security
SHA256 SSL
2FA
LDAP
SSO
Host locally
Review
Studio
Enterprise
Support
Email / web chat
Dedicated account manager
Enhanced SLA
Video conferencing
Review
Studio
Enterprise
Frequently asked questions (FAQ)
How does the free trial work?
You can try the fully-featured and unrestricted free trials of ftrack Review and Studio on commercial projects, with as many users as you need with no credit card required. You can cancel your trial at any time and still have access to ftrack for the remainder of the trial period. If you continue onto the paid plans, all of your data will remain so you can continue with your project uninterrupted. For further questions about evaluating ftrack, please contact [email protected].
Do clients and external collaborators invited to a review count towards our seats?
No, that would be mean! An unlimited number of clients can be added to an ftrack account, absolutely free. Clients will be able to join reviews that are shared with them and will not have access to your schedule and projects.
How can I make changes to my plan?
You can make changes to your plan online at any time. Sign in and select Subscription and Billing under your account in the top right corner.
What forms of payment do you accept?
You can purchase ftrack with any major credit card:Â Visa, MasterCard and American Express. For annual subscriptions, we can issue an invoice payable by bank transfer.
How much media storage do I get?
Both Review and Studio plans come with 250 GB of storage with the option to add more. Please note, this storage is geared more towards your online review media files, thumbnails, and metadata. Not production storage of your day-to-day work files. To learn more about linking your existing on-prem storage to ftrack, see this article. Don’t hesitate to contact [email protected] if you have any questions about support.
Can I mix ftrack Review, Studio and Enterprise plans?
All product plans have their own workspace and are independent of other products and workspaces. We don’t currently support the ability to have more than one product accessible via a single workspace, therefore all users must be on the same plan.
How secure is ftrack?
Data protection is a priority to ftrack. All communication with ftrack is sent over a SSL/HTTPS connection, the same technology used by banks. ftrack also has a powerful granular permission system for both your users and the custom data that you create. Our cloud-hosted plans run on ISO 27001 certified data centers.
ftrack has also completed and passed a Trusted Partner Network (TPN) assessment and an audit by cybersecurity experts Bishop Fox. ftrack also offers numerous security features, such as single sign-on, two-factor authentification, private projects and more.
How do I buy an add-on for my plan?
Add-ons available on your plan can be purchased directly from your workspace in Subscription and Billing settings. Additionally, you can contact [email protected] to buy an add-on for your workspace.
How do I cancel my free trial?
If you would like to cancel your trial, sign in and select Subscription and Billing under your account in the top right corner, then select Cancel Subscription.
How do I cancel my paid subscription?
To cancel your paid subscription plan, sign in and select Subscription and Billing under your account in the top right corner, then select Cancel Subscription. Pre-paid service will continue until the end of your subscription period, at which time your plan will not renew.
What kind of support do I get?
We have email support M-F 8AM – 6PM CET and 8AM – 6PM PT (Pacific) and depending on support level, support email monitoring 24/7 for critical issues.
Standard support
Support Hours for standard issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Support Hours for critical issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Max response time standard issues
24h
Max response time critical issues
6h
Enterprise Plus support
Support Hours for standard issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Support Hours for critical issues
24/7
Max response time standard issues
12h
Max response time critical issues
1h
Can I host a ftrack server locally?
Yes, we support local hosting behind your corporate firewall for Enterprise customers with licenses billed annually – conditions apply, please contact [email protected] for more information or visit the ftrack Enterprise enquiry page.
Can I mix monthly and annual plans?
Absolutely! We understand that projects and workloads can ramp up and down, we’ve been there before. With ftrack, we give you the flexibility to have both monthly and annual plans to suit your needs. Want to get 10 annual seats for your core team and a further 30 monthly seats for freelancers? With ftrack, you can. Please note that Enterprise plan is only available on annual subscription only.
Do you offer educational pricing?
We have great deals for students and institutions. If you’re a student, please head over to our student pricing page for more details. For institutions, please contact [email protected] with the name of your school and number of users required for more information.
Will I be charged sales tax?
Tax fees will be added as applicable by law in your country/state/province based on the billing address provided.
What is a workspace?
A workspace is where all of your projects exist, accessible on company-name.ftrackapp.com, where company-name is the name of your workspace.