Pricing that scales as you grow

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Review

$10*

per month per user

The perfect start to media management and approval with the ftrack platform

Review & approvals
Synchronized reviews with 2 people
Unlimited projects
Unlimited reviews
Unlimited reviewers
250 GB storage
First 7 days free

Get started

*Billed annually

Add-ons

Review Pro

$120*

per month per workspace

  • Up to 10 people in real-time sync
  • Up to 4K video playback
  • Additional 250 GB storage

500 GB storage

$25*

per month per workspace

Studio

$20*

per month per user
Everything you need to manage your creative projects from start to finish

Planning & scheduling
Production tracking
Review & approvals
ftrack API
250 GB storage
First 14 days free

Get started

*Billed annually

Add-ons

Review Pro

$120*

per month per workspace

  • Up to 10 people in real-time sync
  • Up to 4K video playback
  • Additional 250 GB storage

500 GB storage

$25*

per month per workspace

Enterprise

Contact us

Custom ftrack plan and support for large businesses and enterprises

Everything in Studio, plus:
Dedicated account manager
Optional priority support add-on
Optional self-hosting
Additional staging server
Customized SLA
Single Sign-On (SSO)

Contact us

*Billed annually only

Add-ons

Satellite Review

Contact us

  • Hybrid cloud remote review
  • Review media outside of firewall
  • Transfer notes back to on-premise

Services

  • Implementation and roll-out
  • Care packages
  • Consultancy
  • Professional services

Review

$15*

per month per user
The perfect start to media management and approval with the ftrack platform

Review & approvals
Synchronized reviews with 2 people
Unlimited projects
Unlimited reviews
Unlimited reviewers
250 GB storage
First 7 days free

Get started

* Billed monthly

Add-ons

Review Pro

$150*

per month per workspace

  • Up to 10 people in real-time sync
  • Up to 4K video playback
  • Additional 250 GB storage

500 GB storage

$30*

per month per workspace

Studio

$25*

per month per user
Everything you need to manage your creative projects from start to finish

Planning & scheduling
Production tracking
Review & approvals
ftrack API
250 GB storage
First 14 days free

Get started

* Billed monthly

Add-ons

Review Pro

$150*

per month per workspace

  • Up to 10 people in real-time sync
  • Up to 4K video playback
  • Additional 250 GB storage

500 GB storage

$30*

per month per workspace

Enterprise

Contact us

Custom ftrack plan and support for large businesses and enterprises

Everything in Studio, plus:
Dedicated account manager
Optional priority support add-on
Optional self-hosting
Additional staging server
Customized SLA
Single Sign-On (SSO)

Project Management

Review and approval

Synchronous reviews

Version management

Private projects

Planning and scheduling

Task tracking

Workflows

Integrations

Connect

Review

Studio

Enterprise

Views & reporting

Projects

Cross-project views

Dashboards

Forecasting (Beta)

Review

Studio

Enterprise

Developer tools

Access to API

Actions

Widgets

Review

Studio

Enterprise

Security

SHA256 SSL

2FA

LDAP

SSO

Host locally

Review

Studio

Enterprise

Support

Email / web chat

Dedicated account manager

Enhanced SLA

Video conferencing

Review

Studio

Enterprise

Review

Start today

Studio

Start today

Enterprise

Contact us

Frequently asked questions (FAQ)

How does the free trial work?

You can try the fully-featured and unrestricted free trials of ftrack Review and Studio on commercial projects, with as many users as you need with no credit card required. You can cancel your trial at any time and still have access to ftrack for the remainder of the trial period. If you continue onto the paid plans, all of your data will remain so you can continue with your project uninterrupted. For further questions about evaluating ftrack, please contact [email protected].

Do clients and external collaborators invited to a review count towards our seats?

No, that would be mean! An unlimited number of clients can be added to an ftrack account, absolutely free. Clients will be able to join reviews that are shared with them and will not have access to your schedule and projects.

How can I make changes to my plan?

You can make changes to your plan online at any time. Sign in and select Subscription and Billing under your account in the top right corner.

What forms of payment do you accept?

You can purchase ftrack with any major credit card: Visa, MasterCard and American Express. For annual subscriptions, we can issue an invoice payable by bank transfer.

How much media storage do I get?

Both Review and Studio plans come with 250 GB of storage with the option to add more. Please note, this storage is geared more towards your online review media files,  thumbnails, and metadata. Not production storage of your day-to-day work files. To learn more about linking your existing on-prem storage to ftrack, see this article. Don’t hesitate to contact [email protected] if you have any questions about support.

Can I mix ftrack Review, Studio and Enterprise plans?

All product plans have their own workspace and are independent of other products and workspaces. We don’t currently support the ability to have more than one product accessible via a single workspace, therefore all users must be on the same plan.

How secure is ftrack?

Data protection is a priority to ftrack. All communication with ftrack is sent over a SSL/HTTPS connection, the same technology used by banks. ftrack also has a powerful granular permission system for both your users and the custom data that you create. Our cloud-hosted plans run on ISO 27001 certified data centers.

ftrack has also completed and passed a Trusted Partner Network (TPN) assessment and an audit by cybersecurity experts Bishop Fox. ftrack also offers numerous security features, such as single sign-on, two-factor authentification, private projects and more.

Learn more about ftrack’s security promise

How do I buy an add-on for my plan?

Add-ons available on your plan can be purchased directly from your workspace in Subscription and Billing settings. Additionally, you can contact [email protected] to buy an add-on for your workspace.

How do I cancel my free trial?

If you would like to cancel your trial, sign in and select Subscription and Billing under your account in the top right corner, then select Cancel Subscription.

How do I cancel my paid subscription?

To cancel your paid subscription plan, sign in and select Subscription and Billing under your account in the top right corner, then select Cancel Subscription. Pre-paid service will continue until the end of your subscription period, at which time your plan will not renew.

What kind of support do I get?

We have email support M-F 8AM – 6PM CET and 8AM – 6PM PT (Pacific) and depending on support level, support email monitoring 24/7 for critical issues.


Standard support
Support Hours for standard issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Support Hours for critical issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Max response time standard issues
24h
Max response time critical issues
6h

Enterprise Plus support
Support Hours for standard issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Support Hours for critical issues
24/7
Max response time standard issues
12h
Max response time critical issues
1h

Can I host a ftrack server locally?

Yes, we support local hosting behind your corporate firewall for Enterprise customers with licenses billed annually – conditions apply, please contact [email protected] for more information or visit the ftrack Enterprise enquiry page.

Can I mix monthly and annual plans?

Absolutely! We understand that projects and workloads can ramp up and down, we’ve been there before. With ftrack, we give you the flexibility to have both monthly and annual plans to suit your needs. Want to get 10 annual seats for your core team and a further 30 monthly seats for freelancers? With ftrack, you can. Please note that Enterprise plan is only available on annual subscription only.

Do you offer educational pricing?

We have great deals for students and institutions. If you’re a student, please head over to our student pricing page for more details. For institutions, please contact [email protected] with the name of your school and number of users required for more information.

Will I be charged sales tax?

Tax fees will be added as applicable by law in your country/state/province based on the billing address provided.

What is a workspace?

A workspace is where all of your projects exist, accessible on company-name.ftrackapp.com, where company-name is the name of your workspace.