Pricing that scales as you grow

Get your first 30 days free.

ReviewComing soon

$ 10

per user per month*
Perfect start to grow your business with the ftrack platform

Review & approvals
20 GB storage
Unlimited projects
Unlimited reviews
Unlimited reviewers

Register interest

* Billed annually
Monthly payments are $15 per user per month

Studio

$ 20

per user per month*
Everything you need to manage your creative project from start to finish

Planning
Production tracking
Review & approvals
ftrack API

Free trial

* Billed annually
Monthly payments are $25 per user per month

Enterprise

Contact us

Custom ftrack plan and support for large businesses and enterprises

Planning
Production tracking
Reviews & approvals
ftrack API
Increased support
Optional local hosting
Customized SLA

Contact us

* Per Month and User / Billed Annually
Monthly payments are $0 per Month and User

How does the free trial work?

You can try the fully-featured, unrestricted ftrack Studio on real projects free for 30 days. You can cancel your trial at any time and still have access to ftrack for the remainder of the trial period. If you continue onto the paid plans, all of your data will remain so you can continue with your project uninterrupted. For further questions about evaluating ftrack, please contact [email protected].

How do I cancel my free trial?

If you would like to cancel your trial, sign in and select Subscription and Billing under your account in the top right corner, then select Cancel Subscription.

Are clients counted as a user?

No, that would be mean! An unlimited number of clients can be added to an ftrack account, absolutely free. Clients will be able to join reviews that are shared with them and will not have access to your schedule and projects.

How do I cancel my paid subscription?

To cancel your paid subscription plan, sign in and select Subscription and Billing under your account in the top right corner, then select Cancel Subscription. Pre-paid service will continue until the end of your subscription period, at which time your plan will not renew.

How do I change my plan?

You can make changes to your plan online at any time. Sign in and select Subscription and Billing under your account in the top right corner.

What kind of support do I get?

We have email support M-F 8AM – 6PM CET and 8AM – 6PM PT (Pacific) and depending on support level, support email monitoring 24/7 for critical issues.


Standard support
Support Hours for standard issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Support Hours for critical issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Max response time standard issues
24h
Max response time critical issues
6h

Enterprise support
Support Hours for standard issues
M-F 8AM – 6PM CET
M-F 8AM – 6PM PT (Pacific)
Support Hours for critical issues
24/7
Max response time standard issues
12h
Max response time critical issues
1h

What forms of payment do you accept?

You can purchase ftrack with any major credit card: Visa, MasterCard and American Express. For annual subscriptions, we can issue an invoice payable by bank transfer.

Can I host the server locally?

Yes, we support local hosting behind your corporate firewall for Enterprise customers with licenses billed annually – Conditions apply, please contact [email protected] for more information.

How much media storage do I get?

100GB Amazon S3 storage is included in every plan with the option to buy more. Please note, this storage is geared more towards your online review media files,  thumbnails and meta data, not production storage of your day to day work files. To learn more about linking you existing on-prem storage to ftrack, see this article. Don’t hesitate to contact [email protected] if you have any questions about support.

Can I mix monthly and annual plans?

Yes, you can have both monthly and annual plans of ftrack Studio.

Can I mix ftrack Studio and ftrack Enterprise plans?

We try to be as flexible as possible however Enterprise plans cannot be combined with Studio plans due to different levels of support and infrastructure. All users must be on the same tier plan.

Do you offer educational pricing?

We have great deals for students and institutions. Please contact [email protected] for more information

How secure is ftrack?

Data protection is a priority to ftrack. All communication with ftrack is sent over a SSL/HTTPS connection, the same technology used by banks. ftrack also has a powerful granular permission system for both your users and the custom data that you create. Our cloud-hosted plans run on ISO 27001 certified data centers.

Will I be charged sales tax?

Tax fees will be added as applicable by law in your country/state/province based on the billing address provided.

Try it free for 30 days



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