Privacy Policy

ftrack AB is committed to protecting the privacy of personal data collected on our website (https://www.ftrack.com). This Privacy policy explains how ftrack AB collects, uses, and discloses the personal information you may provide while using our website.

Why does ftrack collect data?

We securely collect user information and behavioural data to improve ftrack.com and the ftrack platform for you. Information is collected from the use of cookies and user data provided from the use of forms on the website.

What does ftrack use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer experience: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To share tailored information: Based on your activity and use of the website, ftrack may target you with advertising.

How does ftrack use cookies?

A visit to the ftrack website may generate the following type of cookies:

  • Site performance cookies: These are used to improve the loading speed of the website.
  • Google analytics cookies: These anonymous cookies are used to better understand user behaviour of the website.
  • Registration cookies: These are used to let us know whether you are signed in or not.
  • Advertising cookies: These are used to serve advertising banners based on user interaction with the website.

How does ftrack protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

All data information is transmitted via Secure Socket Layer (SSL) technology and then encrypted. Billing information is securely sent into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private billing information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Does ftrack disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.ftrack.com/terms-conditions.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Last updated: May 8, 2017

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

SUP46, Regeringsgatan 65
111 56 Stockholm
Sweden
[email protected]
www.ftrack.com